Shipping Policy

Effective Date: December 19, 2024

At Ecosphere365 (“we,” “our,” or “us”), we strive to deliver your women’s clothing and jewelry products promptly and efficiently. This Shipping Policy explains our shipping processes, timelines, and conditions. Please review this policy carefully before placing your order.

1. Shipping Destinations

  1. Domestic Shipping: We ship to all 50 states within the United States, including Alaska and Hawaii.

  2. International Shipping: We offer international shipping to select countries. Additional fees and longer delivery times may apply.

  3. Restrictions: We do not ship to P.O. boxes or APO/FPO addresses at this time.

2. Processing Times

  1. Order Processing: Orders are typically processed within 1-3 business days, excluding weekends and public holidays.

  2. Order Confirmation: Once your order is processed, you will receive an email confirmation with your order details and tracking information.

3. Shipping Methods and Delivery Times

  1. Standard Shipping:

    • Delivery Time: 3-7 business days for domestic orders.

    • Cost: Calculated at checkout based on your location and order weight.

  2. Expedited Shipping:

    • Delivery Time: 1-3 business days for domestic orders.

    • Cost: Higher fees apply for faster delivery. Calculated at checkout.

  3. International Shipping:

    • Delivery Time: 7-21 business days, depending on the destination.

    • Cost: Varies by country and order weight, calculated at checkout.

4. Shipping Costs

  1. Shipping fees are calculated based on the weight, size, and destination of your order.

  2. Free shipping promotions, if applicable, will be clearly indicated on the website and at checkout.

  3. Customers are responsible for all customs duties, taxes, and fees for international orders.

5. Tracking Your Order

  1. Once your order is shipped, you will receive a tracking number via email.

  2. Use the tracking number provided to monitor the delivery status of your package.

  3. If you do not receive a tracking number, please contact us at Inf@ecosphere365.com for assistance.

6. Delayed or Lost Shipments

  1. Delayed Shipments: If your shipment is delayed beyond the estimated delivery time, contact us for assistance. While we are not responsible for delays caused by the carrier, we will work to resolve the issue promptly.

  2. Lost Shipments: If your package is lost in transit, notify us immediately. We will assist in filing a claim with the carrier and provide a replacement or refund as appropriate.

7. Damaged Shipments

  1. Inspect your package upon delivery. If you receive a damaged package, contact us within 7 days at Inf@ecosphere365.com.

  2. Provide photos of the damage and your order details. We will work to resolve the issue by offering a replacement, refund, or store credit.

8. Incorrect Shipping Information

  1. Customers are responsible for providing accurate shipping information at checkout.

  2. If an order is returned to us due to incorrect or incomplete shipping information, the customer is responsible for additional shipping fees to resend the package.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Address: 11630 Blue Jay Ln, Fontana, CA 92337, US
Phone: 352-555-555
Email: Inf@ecosphere365.com

Thank you for choosing Ecosphere365. We look forward to delivering your women’s clothing and jewelry with care and efficiency!